Academic Support Programs

Our People

For general questions or comments, please email aspuw@uw.edu.

Professional Staff

Ryan Burt, He/Him

Ryan Burt, He/Him

Interim Director
(206) 685-5347
rburt@uw.edu

Project areas

GENST 101/Academic Achievement Courses, EDUC 401/Tutor-Mentor Service Learning Courses, & CLUE Writing Center

About me

Hi there! I was born and raised in Eastern Washington before moving to our lovely Emerald City to study at the University of Washington. The UW was big, but I was lucky to have friendly professors and inviting programs that made me feel connected and at home. For me that is a great goal for us in Academic Support Programs: to make every student feel supported and at home.  

I loved my undergraduate experience, where I studied English and the Comparative History of Ideas, and decided to continue my studies. In graduate school, I spent a lot of time thinking about how American universities can better welcome a diverse student population and offer classes that reflect an equally diverse curriculum.  Graduate school was difficult, but truly rewarding. In 2008 I received my PhD in the English Department at the UW.  

Over the years I have studied in Italy and Spain and taught for two years at a large public university in Southern Morocco. As I know how exhilarating, mind-opening and challenging it can be to live and learn in a country and culture that is not your own, I am grateful to be part of a team in Academic Support Programs committed to helping our students from all corners of the world succeed.  

Outside of school I love playing and listening to all kinds of music (I’m a drummer), checking out art, cooking, and getting into the beautiful Washington State out-of-doors. I love hanging with my family and friends.  After seeing some amazing parts of the world, I can say that Seattle is one of my favorite places to be.  

Please come visit me in ASP and let me know how I can help you at the University of Washington!

Alli Botelho, She/Her

Alli Botelho, She/Her

Success Coaching Manager
botelhoa@uw.edu

About me

Growing up I was born and raised on the island of Oahu, Hawai’i which taught me about the values of community and family. From a young age, I learned so much from the community around me and strive to bring a compassionate heart everywhere I go.

In 2014, I decided to move to Seattle to pursue higher education and learn from a new community of people. I went to Seattle Pacific University (SPU) where I studied psychology and learned about subject areas that I was passionate about. My college experience taught me that in order to be successful in higher education, I needed the community of people around me. From being involved on campus in many different organizations that sparked my passions in sharing my culture, service, and event planning, I learned about the field of Student Affairs.

From there, I decided to continue my educational pursuit at Seattle University where I graduated in June 2020 with a Master of Education (M.Ed.) in Student Development Administration. During my time in the program, I had the opportunity to intern with Academic Support Programs, and I am excited to continue working with an amazing team and students! 

I value community, collaboration, and compassion where I believe that each person has their own strengths and that working together to achieve our goals truly makes a difference. In my free time, I love spending time with family and friends, trying new food places, binge watching tv shows, and working on new art projects. 

Please feel free to reach out, and let me know what I can do to best support you at the University of Washington! 

Lizzy Harman, She/ Her

Lizzy Harman, She/ Her

CLUE Program Manager
eharman@uw.edu

About me

Hello! Welcome to CLUE!

I was born and raised in Honolulu, Hawaii before moving to Oregon to attend Willamette University. While I always thought I would move back to the sunshine and ocean, I decided to pursue a Master’s degree in Rehabilitation and Mental Health Counseling where I quickly realized that while I had a passion for supporting folks through difficult transitions, I did not want to be a mental health counselor. I found Student Success and Advising at Western Oregon University and was able to work with students who were facing barriers to their education, going through tough transitional times, and provided academic support and a place for students to be heard.

Working primarily with first generation and low income students, I realized the importance of providing a community and supportive space for students to achieve success in college. When my husband and I decided to move to Seattle, I fell in love with the mission of Academic Support Programs and CLUE. I am looking forward to being a part of a community that is supportive of all students at UW and provides a space where it is okay and normal to ask for help.

My husband and I love the outdoors and take every chance we get to go hiking, rafting, skiing/snowboarding, or just enjoying nature. We have two cats, Marshawn (go Seahawks!) and Emmitt who often make an appearance in Zoom calls as my lovely assistants. 

Please feel free to reach out and connect with me! I am here to support you in any way I can during your time at the University of Washington!

Success Coaches

Georges, He/Him

Georges, He/Him

Class of 2020, B.S. Chemical Engineering and B.A in Biochemistry

I'm excited about

Binge watching shows, cooking, podcasts, reading books, hanging out with friends, dancing!!! (not good at it though) and of course music.

Ask me about

Hello, my name is Georges and it is truly my pleasure to assist you on your journey to success. I am a first-generation, low-income, transfer student working towards my B.S. in Chemical Engineering and B.A in Biochemistry. I am involved in different clubs on campus and I am a premed very passionate about medicine (Can’t stop talking about it :)) I really love helping other students develop strategies to discover their talents and become the best version of themselves. I believe we all have what it takes to be successful. I can't wait to meet you!

Notable academic challenge

After transferring here at the UW, I took the second Ochem here. I was working full time and I was living far away from campus. I was overwhelmed and excited to try everything that UW had to offer. I really did not study much for Ochem at the beginning because I was spreading myself too thin. I felt very confident because I had 4.0 the first Ochem. On the first exam, I got a 49% while the average was a 75%. I felt so crushed and did not think there was a way for me to get back from there. I reduced my hours at work and started studying during my break. I started seeing my friends during study group so that we can hang out while being productive. I watched a lot of videos from medical students to lift me up. I was able to get back up and finish the class with a 4.0. It was really surprising.

Kitty, She/Her

Kitty, She/Her

Class of 2020, B.S. Psychology

I'm excited about

People-watching, reading, graphic designing (my career before UW!), music festivals, coffee, searching for the perfect bubble tea, and getting lost in the woods.

Ask me about

I am a first-generation, low-income, transfer student working towards my B.S. in Psychology. I really love helping other students develop strategies to discover their talents and become the best version of themselves. I believe we all have what it takes to be successful. I can't wait to meet you!

Notable academic challenge

I was in my 3rd quarter of chemistry when I received my first exam back. Upon receiving my paper, I saw that I had received a grade of 41%! I tried to study harder for the next exam, but ended up failing it too. I was so upset with myself for failing when I had worked so hard. After a day of sulking, I realized I had to be more strategic with my studying -- what worked for my other classes did not work for my chemistry class. I took online quizzes, watched YouTube videos, and approached my professor for help. The hard work paid off and I got an A on my next exam! I learned that although difficult to swallow, failure is a learning opportunity for self-improvement and we must remind ourselves that our failures are just stepping stones to our success.

Kassie, She/Her

Kassie, She/Her

First-Year Graduate Student, M.S. Occupational Hygiene

I'm excited about

Playing basketball, juggling, painting, and watching too many cooking shows

Ask me about

Hello! I just graduated with my BA in Public Health-Global Health and I am excited to start working towards my MS in Occupational Hygiene here at UW. As a first-generation college student, navigating the university hasn't always been easy, but I am excited to share my strategies and get a chance to help other students.

Notable academic challenge

Throughout high school and the first two years of college, I never considered myself "good at STEM classes." My major requires that I take a certain amount of Chemistry and Biology, and I was terrified. For my first exam in my Chem 120 class, I got 20 points below the average and I thought it just cemented that I would never succeed in any type of medical or scientific field. I didn't have a single friend in the class and I felt so alone and behind everyone else. I decided since I had nothing to lose, I would do the unthinkable, and actually do practice problems from the textbook every night. I studied nightly, even when the next test was weeks away. I also went to my TA's and professor's office hours for the first time in my college career and they would literally do every Lab Report problem with me step-by-step. I ended up a 3.4 for my final grade and now I have been admitted to a Masters of Science program here at UW for next fall. After realizing that I wasn't "bad" at STEM and that it just took a little more effort and resources, I found that I actually enjoy those classes the most.

Alli, She/Her

Alli, She/Her

I'm excited about

Spending time with family and friends, trying new food places, binge watching tv shows, arts and crafts

Ask me about

I was born and raised on the island of Oahu, Hawai’i. I am a first-generation student who just graduated with my master's degree in Student Development Administration. I value community, collaboration, and compassion where I believe that each person has their own strengths and that working together to achieve our goals truly makes a difference. I am here to be a listening ear and support you on your educational journey! I look forward to meeting you!

Notable academic challenge

In my junior year, I took an oceanography class to fulfill a general requirement and I was not doing well. Upon taking my first exam, I received a 57%. I worked hard and continued studying as much as I could. However, I ended up getting a 46% on the second exam. By getting a lower grade on the exam, I felt extremely discouraged because I felt more confident on the second exam and was proud of how much I studied. I ended up withdrawing from the class and taking another class later on to replace it. I was hesitant to withdraw at first because it felt like I was giving up. After talking to mentors and trusted friends, I was able to learn more about the different options I had. This experience taught me a lot about resiliency and that it is okay to make a decision that is best for you at the time. I learned that it is important to take care of yourself, talk to others, try out new study strategies, and trust yourself.

CLUE Front Desk Managers

Kassandra, she/her

Kassandra, she/her

About me

Hi! My name is Kassandra Franco, I go by Kassy, and I am one of CLUE's FDMs! I have lived in Seattle since I was 12, and before that I was in Laoag City, Philippines. I am majoring in Informatics, and hope to someday work in designing for digital wellness. In my free time, I like to read books, watch Bojack Horseman and/or the Office and/or Friends, and try different foods (my favorite, though is probably Eritrean food, specifically injera, shiro, and hard boiled eggs!).

CLUE Tutors: Chemistry

Xin Ray (Lead), she/her

Xin Ray (Lead), she/her

Senior, Biochemistry

I'm excited about

Organic Synthesis, Mechanisms

I've taken

CHEM 143, 153, 237-239, 241, 242, BIOC 440-442, BIO 180-220; MATH 142-162 GEN 361

Ask me about

Badminton, Manga/Anime, Singing, Movies

Notable academic challenge

The second midterm in Physics 121… I scored really badly on both of the two 20-mark questions, and my score was way below the class average. I was so frustrated and disappointed at myself, not only because I did badly, but also because I didn't put in the effort simply because I believed Physics was hard to learn. Later that quarter, I changed my attitude towards Physics, and studied smart (and hard), and did much better in my overall GPA.

Sandija, She/Her

Sandija, She/Her

Junior, Biochemistry

I'm excited about

Latvian folk dance, painting, embroidering, bullet journaling, lighting candles

I've taken

CHEM 145-165, CHEM 237-239, CHEM 241-242, BIOL 200, GENOME 361

Ask me about

Organic and Nuclear Chemistry

Notable academic challenge

I scored below the curve on the first 2 midterms of MATH126 because I was focusing too much on my other classes. For the final, I put in extra effort into planning my time better and restudied earlier midterm material, resulting in a high enough grade to pull my GPA out of the swamp.

Tutoring philosophy

As a tutor, I want to help students develop a set of tools and techniques for further use when approaching challenges of any difficulty. I wish to encourage a growth mindset in my tutoring practice, so students know that it is okay to make mistakes, and that they are crucial for the learning process. Through assessing each student’s existing knowledge, I will adjust my approach to helping them. By working with many different types of students at CLUE, I will learn how to work with different learning styles, and by doing so, will then be able to more adeptly help anyone who comes in for tutoring. I hope that after working with me, students will have confidence in their own abilities, and therefore be more comfortable approaching complicated topics on their own.

CLUE Tutors: Fab Four

Sky, Econ Tutor, He/him

Sky, Econ Tutor, He/him

Graduate, Economics

I'm excited about

Political Economy

I've taken

Applied Micro, Econometrics, many others

Ask me about

Reading, language learning, traveling

CLUE Tutors: Math

Hang, she/her

Hang, she/her

Senior, Economics; Computer Science

I'm excited about

Linear Algebra and Math Reasoning

I've taken

MATH 124/125/126, MATH 307, MATH 308, MATH 324, MATH 300, STAT 311

Ask me about

In my free time, I enjoy looking at cute pics of puppies online, learning new cooking recipes, and cold brewing tea!

Tutoring philosophy

I believe that anyone can learn anything as long as they are willing to put effort into it and get substantial help along the way. I also want to be a part of that support for them! To do that, I’ll try my best to know materials well, stay enthusiastic, and find the well-fitted teaching method for each individual!

Jonathan, he/him

Jonathan, he/him

Senior, Physics and Astronomy

I'm excited about

Complex Analysis, Lagrangian Mechanics, Vector Calculus (Electromagnetism!), Partial Differential Equations, General Relativity, Stellar Theory

I've taken

Math 12X, 300, 307, 308, 309, 324, 394. Phys 12X, 224, 225, 227, 228, 321, 322, 329

Ask me about

Music, running, hiking, my cat Puma.

Notable academic challenge

I got really sick at the same time that I had my backpack, all my textbooks, and my laptop stolen from me sophomore year. I had to withdraw from the quarter, but I bounced back up again right afterward!

Tutoring philosophy

My tutoring philosophy is to promote a deeper understanding, mastery, and appreciation of mathematical concepts than provided by the typical classroom setting. I aim to target the “missing pieces” in one’s conceptual understanding of material, promoting targeted growth in a two-fold manner: first by explaining and encouraging relevant strategies for tackling specific homework problems, and second by demonstrating alternate and insightful explanations of the material itself. I hope this will cement one’s understanding of the content, helping one advance from being able to memorize and correctly apply formulas and processes to having an intuitive understanding of where those concepts come from, and why they are appropriate to use in a given situation.

Kristina, She/Her

Kristina, She/Her

Sophomore, Math, Minor in Statistics and Climate

I'm excited about

Linear Algebra, Calculus, Mathematical Reasoning. Love problem solving!

I've taken

Math 126, 300, 307, 308, 324 , STAT 311, 302  

Ask me about

Music, Basketball, Movies, Travelling, and Cats!

Notable academic challenge

At the beginning of the first quarter of my freshman year, I thought I would be working solely and completely on Math and not putting any attention on other classes, because I am so passionate in Math. However, in my Atmospheric Class, I get really into this subject of climate and global warming, which I ended up doing as a minor. Even though I did not fail the classes from subjects that are not Math, but life did teach me that I should open my heart to accept things that I am not familiar with and step out of my comfort zone.

Tutoring philosophy

The one characteristic that I always follow and practice while teaching is enthusiastic. Many people would argue that having a strong academic background to back you up should be the most important. However, my faith is that even if I do not know how to solve a problem, specifically a math problem, by having an enthusiastic heart, I can encourage students to discuss the problem with me, from which we both can learn a lot. Furthermore, by bringing enthusiasm into CLUE, I want to share my passion for math with students who need help with it and witness their growth throughout the process.

Tim, he/him

Tim, he/him

Junior, Mathematics

I'm excited about

I’m excited about pretty much anything to do with math

I've taken

Math 124,125, 126, 300, 307, 308, 309, 324, AMath 301, 352, 383

Ask me about

Numberphile/Standupmaths videos and all things German

Notable academic challenge

While taking Physics 121 I had spent the week before the final staying up super late studying, to the point where I couldn’t have gotten a good night’s sleep before the final even if I wanted to. I was so stressed out that I ended up sleeping through the first half of the test. I still did well in the class, but I never wanted to go through that experience again so I made sure after that to always prioritize sleep over last minute studying--I also learned to set at least 3 alarms before a final!!

Tutoring philosophy

As a CLUE tutor, my goal is to guide students through difficult concepts and problems to a full understanding of their desired mathematical topic. I provide a scaffolding support by reminding them of necessary foundations and asking them leading questions towards the solution. My aim isn’t to provide direct answers, but instead to help students find the answers themselves

CLUE Tutors: Physics

Cory, he/him

Cory, he/him

Junior, Physics

I'm excited about

Mathematical physics, electrostatics, classical mechanics, quantum mechanics.

I've taken

121, 122, and 123, the calc series, Math 307, 308, and possibly 300.     

Ask me about

I enjoy singing, dancing, playing music, video games, reading, math, and hiking.

Notable academic challenge

I completely forgot about the comparison test for convergence/divergence testing during my very first Phys227 quiz and I ended up doing practice problems for a few hours that night.

Luke, he/him

Luke, he/him

Junior, Comprehensive Physics and Astronomy

I'm excited about

quantum mechanics, astrophysics, and cosmology

I've taken

Intro Physics series 12x, Physics 224, Physics 225, Physics 227, Physics 228, Physics 321, Astronomy 300, Astronomy 322, Astronomy 323, Intro Math series 12x, Math 307, Math 308

Ask me about

I love camping in dense forests and hiking along streams, besides astronomy, math, and physics I'm fascinated by evolutionary psychology and nearly all topics of history.

Notable academic challenge

One academic failure that I've faced at UW was my Math 124 grade, I got 2.5 and was devastated because it's a subject I love, I worked harder and learned from my mistakes which allowed me to improve my grade each Math class I took from there on.

Tutoring philosophy

My main goals in tutoring are; to nurture the student’s capacity to independently study, understand, and solve problems or concepts relating to the material they’re learning, this hinges on my ability to identify what issues the student may have, then address those challenges through cooperative efforts. My strategy in identifying the challenges posing the student starts with decomposing the problem methodically by asking questions about the problem and the concepts at play, while listening for when progress slows; by providing just enough help to allow them to continue on their own I make sure independent learning is nurtured, as progress continues I allow the student to work themselves tapering off my involvement gradually. Tutoring to help develop the student’s ability in a kind, patient, and effective manner is of paramount importance.

CLUE Tutors: Writing Center

Judy, she/her

Judy, she/her

Senior, Molecular Biology; History Minor

I'm excited about

I'm excited about new advancements in gene therapy and medicine enhancing the quality of life for people living with neurodegenerative diseases.

I've taken

I've taken history courses, including HST AA 337, HSTEU 276, and HSTEU 274 that introduced me to my love of history and writing. Other writing courses include English 131, FISH 464, and ARTH 260. 

Ask me about

Ask me about memes, global affairs, anime, and the best bubble tea place in Seattle.

Notable academic challenge

My notable academic failure was that I got too cocky with my first exam where I scored way above average and didn't study enough for the next one. I ended up with a 5/100 as my final score for that midterm and had to reconsider my study habits. I did much better on the final and never let myself get so overconfident for an exam again.

Tutoring philosophy

My tutoring philosophy is to encourage competency in life-long writing skills and critical thinking into writing. As a tutor, I want students to be able to start and write papers using their own ideas and thoughts, formulated without the influence of others. This means that when students are writing, they are not simply reciting points made during lecture in papers but instead, are crafting statements and points unique to themselves in their writing. My goal is to encourage deep introspection so students may write meaningful personal statements that give the bigger picture of themselves to the reader. I want students to feel excited about the writing process and to ultimately take their writing skills outside of the academic environment and into their personal lives and career. Whether it be an essay, love letter, or letter with points of negotiation for the next big career change, I want writing to be a positive experience for everyone. I plan to achieve my goals by asking reflective and introspective questions about the student and the content of their courses. This will promote independent learning because it pushes the student to delve beyond the surface level and to formulate their own thoughts and ideas.

Katarina, she/her

Katarina, she/her

Junior, Psychology

I'm excited about

I’m excited about helping people find their confidence in writing!

I've taken

I’ve taken several English, Sociology, Psychology and Sphsc writing classes

Ask me about

Ask me about my cats!

Notable academic challenge

I finished a class with NS due to poor time management skills, but I am now able to balance my academics while working two jobs

Tutoring philosophy

I will encourage students to be the leader of their learning and a creative learning process. I will foster a conducive peer teaching environment . I will utilize my gap as a peer tutor to bridge the student’s understanding to what is being taught in the classroom. By doing so, I hope to encourage students to lead their own learning process.

Sacha, she/her

Sacha, she/her

Junior, Neuroscience

I'm excited about

I, like most of us, am fascinated with how our brain, and our nervous system in general, allows us to experience the world in a uniquely human way. I am excited to learn about the biological and physiological mechanisms that underlie learning, memory, emotion, and behavior.

I've taken

I have taken ENGL 182, and numerous writing based classes through the UW Honors Program with various interdisciplinary focuses. Outside of writing and English courses, I have taken the General Chemistry, Organic Chemistry, and Introductory Biology series, along with MATH 124 and 125, so feel free to ask me about a variety of classes.

Ask me about

I love playing and listening to music, dancing, hiking, reading, watching films, and working towards perfecting the art of making a good cup of coffee.

Notable academic challenge

I came into college thinking that I had to confidently and unwaveringly know what I wanted to study and what I wanted to do for the rest of my life. With this mindset, I restricted myself from pursuing passions outside of my pre-health track during my freshman year. At the start of my sophomore year, I realized that I needed to pop the little bubble I had created around myself. I joined clubs, returned to the extracurricular activities that I loved, and took interdisciplinary classes that broadened my knowledge in various fields. My biggest regret is not doing this sooner, but I’m glad that I have allowed myself to pursue a variety of interests that have left me feeling much more fulfilled.

Oliver, he/him or they/them

Oliver, he/him or they/them

Sophomore, Comparative History of Ideas

I'm excited about

Taking exciting classes in my major questioning human nature, the human mind, and our physical world.

I've taken

JSIS classes that demanded heavy writing on why questions relating to issues all over the world. 

Ask me about

I recently took a course in ceramics and it has become one of the many art interests I have. I also love cooking and one can be sure to find me indulging in fancy bakes while I am in my apartment.

Tutoring philosophy

As a tutor, I value the practice of independent learning. I am a strong believer that a crucial aspect of tutoring is confidence building. If a student leaves the session with enough confidence in their ability to see themselves as capable of independently practice what was learned I would call it a successful session. Personally, I would also like to see my space to be open, free of judgment, and prejudice free for anyone. I am open to any criticism that comes in that front, especially as my ability to do that reflects the success of the session. I also encourage international students to see this as a space to address queries about academic conventions that they might be familiar with, as I understand how it tough it is to transition to UW.